KX-TDA WARNING !!!  
           
 

We just want to advise you concerning the considerations of purchasing a Panasonic KX-TDA system over the internet.

First of all, Panasonic USA forbids any dealer from selling TDA systems and components over the internet.  This is not only a clause in our Certified Dealer Contract with Panasonic, but has been the basis of terminating perhaps a dozen dealer relationships by Panasonic Legal.

But now the WARNING.....most of what you see for sale are gray market units either from Canada, Australia or Europe.  You will see references to the KX-TDA30, a model not sold in the US.  Each system is specifically matched to the telephony conditions in their respective markets.  For example, the wireless cellular systems in Europe is totally incompatible with US equipment.

The reasons why you should not buy one of these are:

  • The operating software within the units is different by market area, US Certified Dealers do not have access the software to software and programming for these systems.

  • Certified Dealers receive software upgrade every 90 to 120 days.  Should you get one of these TDA systems working.....and you get it operating...you will be forever stuck with the original purchased version of the software.  That is, if there is any software on it at all.  Panasonic TDA systems come locked and require the dealer to go online and activate the system through Panasonic before the software will even operate.

  • In addition to the system software, each board has it's own individual operating software, these too need to be updated on a regular basis.

  • We have had at least three version upgrades....there are no assurances that what you will be buying over the internet, will work once it is assembled.

  • My pet peeve.....never once do they tell you that when you are purchasing a TDA system, you are only buying a card cage and a CPU card.  You don't even get a power supply, because one of three power supplies need to be matched to the TDA final configuration.  This purchase would be best used as a door stop!!  It takes considerable experience to even configure an TDA system, let alone program it!

Lastly, our Panasonic Certified Technicians travel long distance to attend week long  class over weeks to learn how to properly install and support the TDA system.

Please don't waste your money.......

As an added note, this was taken from an internet website trying to sell TDA systems...

Introducing Panasonics newest line of Business Telephone Systems. Panasonics KX-TDA series is a Super Hybrid IP PBX phone system. With the KX-TDA30, KX-TDA100, and KX-TDA200 there is a hybrid IP business phone system for your needs and budget. Please call us and we can configure a Panasonic system for you.

All KX-TDA Panasonic equipment will need to be special ordered and may take up to 2 weeks time for delivery. When you place an order you will be immediately charged for the product to ensure that we can properly order the product. Also note that you will need to have a Certified Installer install these systems. If you are not certified, you will not be able to open the systems or install them properly. We are not responsible for any systems installed improperly and will not be responsible for finding a certified installer. Limited technical support will be provided by us and does not guarantee the availability of the products listed. Thank You.